Return policy

Returns of purchase from Towelclub.com

Returns should be smooth sailing, so we’re doing our best to give you a hassle-free return experience. We offer online return registration.

We accept returns and refund of original payment for the product(s) within 30 days of purchase.

Please allow up to 3 weeks for our warehouse to receive and process your refund. 

Returns from towelclub.com

• If you are a member proceed by clicking here. If you are not a member,  you need to use our guest return form by clicking here.

  We will provide you with a prepaid return label and instructions on how to ship and complete your return.  

• A return handling fee of $15/€15 will be deducted from your refunded amount to cover shipping and handling of your return.

Policy

The product you return should be unused, unwashed and in its original state with hangtags on.

We’ll handle your return as fast as possible, but please allow up to 3 weeks before getting the refund back to your payment card. Shipping, warehouse handling, and the payment provider use some time.

If you have any questions, don’t hesitate to contact us by sending an email to support@towelclub.com